Privacy policy
1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1
We are delighted that you are visiting our website and thank you for your interest. The following explains how we handle your personal data when you use our website. “Personal data” means any information that can be used to personally identify you.
1.2
The controller within the meaning of the EU General Data Protection Regulation (GDPR) is:
Elvaros
Saint Paul’s Bay, Malta
📧 support@elvaros.co
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
1.3
For security reasons and to protect the transmission of personal and confidential content (e.g., orders or inquiries), this site uses SSL / TLS encryption. You can recognise an encrypted connection by the string “https://” and the lock symbol in your browser’s address bar.
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2) Data Collected When You Visit Our Website
When you use our site purely for information (i.e., without registering or otherwise transmitting information), we collect only the data your browser transmits to our server (so-called “server log files”). These are required to display the site and include:
* Visited website
* Date and time of access
* Data volume in bytes
* Referring source/URL
* Browser used
* Operating system used
* IP address (in anonymised form, where applicable)
Processing is based on Article 6 (1)(f) GDPR—our legitimate interest in improving the stability and functionality of the website.
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3) Cookies
To make visiting our website attractive and to enable certain functions, we use cookies—small text files stored on your device.
* Session cookies are deleted after you close your browser
* Persistent cookies remain on your device
Cookies may collect data such as browser type, location data, and IP addresses.
Processing is based on:
* Article 6 (1)(b) GDPR (contract performance)
* Article 6 (1)(f) GDPR (legitimate interest)
You can manage cookies in your browser settings. Disabling cookies may limit functionality.
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4) Contacting Us
When you contact us (e.g., via contact form or email), we collect personal data.
Data are used solely to respond to your inquiry.
Legal basis:
* Article 6 (1)(f) GDPR
* Article 6 (1)(b) GDPR (if contract-related)
Your data will be deleted once your request is resolved, unless legal obligations apply.
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5) Data Processing for Account Creation and Contract Fulfilment
Under Article 6 (1)(b) GDPR we process the data you provide when opening a customer account or placing an order.
You may request deletion of your data at any time by contacting:
📧 support@elvaros.co
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6) Use of Your Data for Direct Marketing
6.1 Newsletter Subscription
If you subscribe, we send updates and offers.
You may unsubscribe anytime via:
* unsubscribe link
* or email: support@elvaros.co
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6.2 Existing Customers
We may send offers related to previous purchases (legitimate interest).
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7) Data Processing for Order Handling
Your data may be shared with:
* Shipping providers (for delivery)
* Payment providers (for payment processing)
Examples:
* PayPal
* Klarna / SOFORT
Processing is based on Article 6 (1)(b) GDPR.
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8) Review Reminders
We may send a one-time email requesting a product review (with consent).
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9) Social Media Plugins
Our site may include links to platforms like:
* Facebook
* Instagram
No data is shared unless you click.
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10) Online Marketing
We may use tools such as:
* Google Ads
* Facebook Pixel
To improve advertising performance.
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11) Web Analytics
We use Google Analytics with IP anonymisation to analyse website usage.
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12) Retargeting / Remarketing
We may use:
* Facebook Pixel
* Google Ads Remarketing
To show relevant ads.
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13) Rights of the Data Subject
Under GDPR you have the right to:
* Access your data
* Correct your data
* Delete your data
* Restrict processing
* Data portability
* Withdraw consent
* File a complaint
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14) Storage Period
Data is stored only as long as necessary to:
* fulfil orders
* comply with legal obligations
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📩 Contact
If you have questions about privacy or wish to exercise your rights:
Elvaros
Saint Paul’s Bay, Malta
📧 support@elvaros.co